ES77 Privacy Policy
Your Information, Our Responsibility

ES77 is one of Bangladesh's most trusted online gaming and betting platforms. We believe that protecting your personal information is not merely a legal obligation — it is our ethical responsibility.

This Privacy Policy explains what types of information ES77 collects, why it is collected, how it is used, and with whom it is shared. It applies to all registered members and website visitors.

ES77 only collects information that is necessary to deliver the best gaming experience and keep your account secure. We do not collect any data beyond what is needed.

A) Information collected at registration:

• Full name and date of birth (for age verification)
• Mobile Number & Email Address
• Residential address (for payment verification)
• National ID card or passport details (for KYC verification)
• Preferred Language & Currency Settings

B) Information Collected Automatically During Use:

• IP Address & Device Type
• Browser Information & Operating System
• Login time, session duration & gaming activity
• Deposit and Withdrawal History
• Information from Cookies & Tracking Pixels

ES77 uses your information only for specific, defined purposes. We never misuse your data and always obtain your consent before doing so.

Your information will not be used for any unauthorized purpose. You will be informed before any new use of your data, and consent will be obtained where required.

ES77's core principle is that your personal information is never sold or rented. However, limited data may be shared in certain specific circumstances:

• Payment Processor: bKash, Nagad, Rocket — only the information required to complete the transaction.
• KYC Verification Provider: Licensed third-party service provider for identity verification.
• Legal Authorities: When required by court order or government investigation.
• Cloud Service Provider: For data hosting only, not analytics.
• Your data is not shared with advertisers or marketing agencies.
• Your information is never shared with other gaming platforms or competitors.

ES77 protects your data using industry-leading security technology. Our security team is active 24/7.

• 256-bit AES Encryption — military-grade data protection
• TLS 1.3 Protocol — Full protection during data transfer
• Two-factor authentication (2FA) — an additional security layer for your account
• Regular penetration testing — to identify and address vulnerabilities
• Real-Time Fraud Detection System — suspicious activity is blocked instantly
• Regular backups — to protect against data loss

The ES77 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.

As an ES77 member, you have full control over your own data. The following rights are reserved for you:

• Right to Know: You may request to know what personal information ES77 has collected about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

ES77 determines data retention periods based on legal requirements and business needs. No information is kept beyond what is necessary.

• Account Information: For the duration of active account + 5 years after closure (for legal compliance).
• Transaction Records: 7 years (in accordance with financial regulations).
• KYC Documents: 5 years after verification.
• Log & Session Data: Automatically deleted after 90 days.
• Marketing Preferences: Updated within 30 days of consent withdrawal.

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

ES77 reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• Minor changes — a notice will be published on the website.
• Major changes — registered users will be notified by email 30 days in advance.
• The date of any change is clearly shown at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website.
• Support Hours: 7 days a week, 24 hours a day.
• Response Time: Responses are typically sent within 24–48 hours.